Return to Help Index
Shipping and Returns
 
SHIPPING INFORMATION
 
With our large on hand inventory most orders go out within 24 hours, stock permitting. Orders received before 12 noon MT will be shipped same day, again, stock permitting. We may hold your order if back-ordered items are expected in within 5 business days of your order. Otherwise, orders are shipped immediately with back ordered items shipped later at NO EXTRA CHARGE beyond your original shipping charge. You may always LOGIN to determine your order's status and get tracking information.
 
SHIPPING METHODS & RATES: Choose your shipping rate and method real time from your shopping cart! Available carriers are FedEx and United States Postal Service and available services include,
  • FedEx Ground Home Delivery
  • FedEx Express Saver
  • FedEx 2 Day
  • FedEx Standard Overnight
  • USPS Priority
  • USPS Express
 

SHIPPING INFORMATION

Free Shipping With our large on hand inventory most orders go out within 24 hours, stock permitting. Orders received before 12 noon MT will be shipped same day, again, stock permitting. Orders received after 12 noon on Fridays, on Saturday or Sunday will ship on the following Monday even if you are selecting expedited shipping. We only process and ship orders on business days, meaning Monday-Friday. Should any items be out of stock we may hold your order if back-ordered items are expected in within 5 business days. Otherwise, orders are shipped immediately with back ordered items shipped later at NO EXTRA CHARGE beyond your original shipping charge.

You may always LOGIN to determine your order's status and get tracking information.




SHIPPING METHODS

Choose your shipping rate and method real time from your shopping cart! Available carriers are FedEx and United States Postal Service and available services include:

  • FedEx Ground Home Delivery
  • FedEx Express Saver
  • FedEx 2 Day
  • FedEx Standard Overnight
  • USPS Priority
  • USPS Express
FedEx USPS

CLICK HERE TO SEE FEDEX HOME AND GROUND DELIVERY DAYS MAP FROM OUR STORE TO YOU!




INTERNATIONAL CHECKOUT

Welcome! IsisBooks.com has partnered with GlobalShopex for international fulfillment. We will process your international payment and ship your order via a traceable method to your door. We accept International Credit Cards, PayPal, Bank Wire Transfers, and Money Gram. Once your order is complete, all inquiries including order status should be directed to the GlobalShopex Customer Service Department. We look forward to offering you the best international customer experience!

IMPORTANT NOTE: ITEMS INCLUDINGS ESSENTIAL OILS, CARRIER OILS, MOON MAGICK OILS, MASSAGE OILS, LIQUIDS, AND ANY HERBS (MAGICAL/MEDICINAL) CANNOT BE SHIPPED INTERNATIONALLY. RESTRICTED ITEMS WITHIN YOUR ORDER WILL BE REMOVED.

How do I return an item?
  If you would like to return an item because it isn't exactly what you wanted, we are happy to accept returns for exchange or store credit with approval. Please contact us within 5 days of receipt by phone or email for a return authorization.

There may be a 10% restocking fee applied to your return. You will be informed of any restocking fee when you receive your return approval.

We cannot reimburse shipping charges on most returned items. We hold our shipping costs to a minimum amount to cover the cost of processing, packing and shipping orders, so once an order is shipped the Shipping & Handling fee has been absorbed.

Once your return is authorized, please pack your item in a padded envelope or box with the same care with which it was shipped to you. Only items in perfect resalable condition will be accepted for return. Items not received in resalable condition will be returned to you with no credit given.

WE CANNOT ACCEPT RETURNS ON OPENED ORACLE/TAROT DECKS OR SET. Once a deck has been opened, the cards are considered "used". Since Isis does not offer used decks, we cannot accept unwanted decks. For this reason, please exercise extra care in choosing your oracle or tarot deck. If the deck or set is unopened we may be able to accept the return, so please feel free to call or email and ask us.
For your return authorization, please call 1-800-808-0867 or email us at: custserv@isisbooks.com